How payouts land in your books

Once a store or processor is connected, TALISK_HQ handles payouts for you. On each sync it books every payout summary to your ledger (sales, fees, and tax) and then matches it to the bank deposit when that deposit lands. You mostly do nothing.

To review them, open Ecommerce › Payouts (for a processor-only book (Square, PayPal or Stripe with no storefront) there is no Ecommerce section; its payout revenue shows on the Ledger Dashboard instead):

• Filter by source (Shopify, Stripe, Square, PayPal) and by reconciled status.
• Each row shows Gross, Fees, Net, and whether it's Matched to a bank deposit or still Open.

If a payout matched the wrong deposit (it can happen when deposits arrive close together), click Unmatch to unlink it: the deposit goes back to the pool and re-matches automatically or by hand. Foreign-currency payouts are shown but not posted yet.

When you refund a customer

A refund inside a payout is money going back out, and part of it is usually the sales tax you collected on that sale. TALISK_HQ splits it: the goods or shipping come off your sales, and the GST, HST, PST or QST comes off what you owe the tax authority. That is true whether you refunded the whole order or only part of it, such as the shipping.

The split comes from the order's own tax lines, so a refund to a customer in a province you charged no tax in reverses no tax, and a refund on a taxable order gives back tax at the rate that order was charged.

Occasionally an order's tax cannot be split with confidence, usually because some items on it were taxed and others were not. TALISK_HQ then books the refund against sales without touching the tax, which leaves a little more sales tax showing as owed than you actually owe. Nothing is lost, and your accountant can adjust it on the next return.

Payouts that straddle the day your books start

Payouts settle a few days after the sale, so the first payout or two after your books start can be paying you for sales that happened before them. Those sales are already counted in your opening balances, so TALISK_HQ does not record them as income again. The deposit still lands in your bank as normal; it clears the pending balance your opening figures set up instead of adding new sales.

If your books were converted from an accountant's records and payouts were already recorded across that date, Books Health raises "payouts recorded sales from before your books started" with the income and sales-tax amounts counted twice. Send those figures to your accountant: reversing them is an adjusting entry, which is their job, not something to change here.