Privacy
What we collect
- Your account details: your name, your email address, and your billing information.
- Everything you put in your books: bills, receipts, invoices, bank transactions, journal entries and the documents behind them.
- The mailboxes you connect, so Talisk can find bills and invoices in your email and send from your own address.
- Data from the stores, payment processors and banks you connect, described below.
What we do with your data
- Your content is encrypted at rest with a key unique to your account.
- Every account's data lives in its own isolated database schema, enforced by the database engine itself rather than by application code.
- Staff access is limited to what is needed to run and support the service, and is used only for support you have asked for or for keeping the service working.
- We do not sell your data and we do not share it with third parties for their own purposes.
- We never use your data to train public AI models.
- You can export your books and documents whenever you want, and you can ask us to delete your account and its data.
Stores, processors and banks you connect
When you connect a store such as Shopify or WooCommerce, a payment processor such as Stripe, Square or PayPal, or a bank feed, we sync only what the bookkeeping needs: orders, products, payouts, fees, taxes and the transactions on your account. Where an order carries a buyer's name, email or address, we hold it so your sales records are complete and so you can charge the right sales tax.
We honour the erasure requests those platforms send us. If a shopper asks a Shopify store to erase their data, we remove that person's name, email, phone number and address from our systems. If you uninstall Talisk from your store, we erase the personal details we hold for that store's customers and disconnect the store.
What stays is your own accounting record: the amounts, the dates, the taxes and the journal entries behind them. Those are your business records, you are required by law to keep them, and a request made to a sales channel does not delete the books you keep about your own business. You can delete them yourself at any time by deleting your account.
How long we keep it
- While your account is open, we keep your data so the product works and so your books stay complete.
- When you delete your account, your live data is deleted with it. Export anything you want to keep first.
- Our encrypted off-site backups are kept on a rolling 30 day window, so anything deleted is gone from backups within 30 days.
- An erasure request from a connected store is actioned when we receive it, and is gone from backups on the same 30 day window.
- We keep the billing records tax law requires us to keep, and nothing beyond that.
Who we are
Talisk HQ is a product of Talisk Technologies Inc., a Canadian company. When this page says "we" or "us", that is the company. Talisk Technologies Inc. is the organization accountable for the personal information described here.
Canadian privacy law
Talisk Technologies Inc. handles personal information under Canada's federal private-sector privacy law, PIPEDA, along with the provincial law that applies to you. You can ask what we hold about you, ask us to correct it, ask us to delete it, and ask us how it is used. Email mark@talisk.ai, which reaches the person accountable for privacy at Talisk Technologies Inc., and we will answer within 30 days.
Where the detail lives
Our security page describes the measures in place: account isolation, encryption in transit and at rest, encrypted off-site backups, and the guardrails against bulk deletion.
Current as of 16 August 2026.